Returns & Exchanges
At Peppy Beads, we want you to love your new accessories; if you are not completely satisfied, we offer a 30-day window for returns and exchanges on all unworn items. Please ensure all original packaging is intact to qualify for a full refund to your original payment method.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely place your jewelry in its original Peppy Beads pouch and box, ensuring the items are protected from damage during transit.
Label and Ship
Download and print your prepaid shipping label, attach it to your parcel, and drop it off at any authorized carrier location.
Receive Your Refund
Once our team inspects your returned items, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing